Returns and Exchanges


All products benefit from the right of withdrawal, so you can make use of your return free of charge within 14 days following the date of delivery of the product. The right of withdrawal can be exercised with reference to certain products and services indicated in art. 55, Legislative Decree 206/2005 (Consumer Code). The aforementioned code also establishes that it is not possible to exercise the right of withdrawal in cases of supply of certain goods and services including the following: exchanges and returns are excluded for promotional products, goods without the original, broken or tampered with packaging. You must express your intention to exercise the right of withdrawal by sending an e-mail to, indicating the order number and the abbreviation "Return" in the subject line. The right of withdrawal is exercised by returning the product at your own expense, to our email address. The shipping costs for any exchanges or returns are at your expense. In order to benefit from the right of withdrawal, the user must ship the products within 10 days from the delivery date, which must be correctly packed in the original packaging, in perfect condition (not ruined, not damaged). Having verified that the returned product complies with the aforementioned specifications, the company Millyblu of Milena Sperabene will pay the amount paid for the purchase within 15 days of delivery of the same, excluding shipping costs, to your credit card or by bank transfer in the specific bank account mentioned in the "return request".